# 2MDA.AI

> 2MDA.AI is a Toronto company that designs, builds and runs agentic AI systems for small and mid-sized businesses: AI agents that take over repetitive work in sales, support, operations and documents, connected to the tools a business already uses. It delivers turnkey solutions or custom builds with forward-deployed engineers, on the client's own servers or in the cloud.

Rules for AI agents using this site: https://2mda.ai/agents.txt

## Pages

- [Home](https://2mda.ai/): What 2MDA.AI does, how an engagement runs, and the company-brain idea: one place that keeps a business's knowledge current.
- [About](https://2mda.ai/about): Who 2MDA.AI is and how it works with SMEs, from first workflow to production agents.
- [Success stories](https://2mda.ai/success-stories): Case studies of agentic AI deployments for SMEs, including 2MDA.AI's own voice agent.
- [Insights](https://2mda.ai/news): Field notes on agentic AI for SMEs.
- [Contact](https://2mda.ai/contact): Book an intro call, send a workflow you'd like an agent to fix, or talk to the voice agent in the browser.

## Insights

- [What an AI agent actually is in 2026, and what it isn't](https://2mda.ai/news/what-an-ai-agent-actually-is): How agents differ from chatbots and fixed automations, where they still fail, and how to spot a rebranded chatbot.
- [Your company brain](https://2mda.ai/news/your-company-brain): What a company brain is, how it keeps business knowledge current and permissioned, and how to start small.
- [On your servers or in the cloud](https://2mda.ai/news/private-ai-on-premise-vs-cloud): What private AI means for a Canadian SME, what drives cost, and when on-premise pays off.
- [Read-only first](https://2mda.ai/news/read-only-first): A staged rollout playbook for AI agents: read-only, then one-click approvals, then acting within caps, logs and undo.
- [Testing agents before they go live](https://2mda.ai/news/test-agents-before-they-go-live): How to test an agent with real cases from a company's own history before it goes live.

## Contact

- Contact form and voice agent: https://2mda.ai/contact
- Email: hello@2mda.ai (we do not wish to receive unsolicited commercial messages at this address)
- Office: 1 Yonge Street, Suite 1801, Toronto, ON M5E 1W7, Canada

## Optional

- [Privacy policy](https://2mda.ai/privacy): What the site collects, why, and the terms for using our contact details.